Privacy Policy

Depending on how you use our services, we may collect the following categories of information:

Personal Information

When you register, contact us, purchase a course, or otherwise interact with our services, we may collect:

• Name
• Email address
• Mobile phone number
• Account and login information
• Information relating to your courses or learning activities
• Information you voluntarily provide through forms, messages, or support requests

Transaction Information

When you purchase courses or other services, payment-related information may be processed through the applicable payment service provider. We may receive information necessary to confirm and manage your transaction, such as the transaction status, order details, and related identifiers.

We do not intend to collect or store your complete payment card, banking, or other sensitive payment credentials unless explicitly stated otherwise.

Usage & Technical Information

When you use our website or application, certain technical information may be collected automatically, including:

• Device type and operating system
• Browser or application information
• IP address
• Pages, courses, or features accessed
• Date and time of activity
• Diagnostic and technical information

We may use the information we collect to:

• Create and manage your account
• Provide access to courses and educational content
• Process and manage course purchases
• Provide customer support
• Communicate with you regarding your account, courses, services, or enquiries
• Improve our website, application, courses, and user experience
• Maintain the security and reliability of our systems
• Detect, prevent, and address fraudulent or unauthorized activities
• Comply with applicable legal and regulatory requirements

We will use your information only for legitimate purposes connected with providing and improving our services.

As part of providing our educational services, we may collect information about your interaction with our courses and learning features, such as course enrolments, progress, practice activities, and other learning-related activity.

This information may be used to provide and improve personalized learning experiences, track progress, provide relevant educational features, and improve our courses and services.

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, improve performance, understand website usage, and enhance the user experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our services, including providers involved in:

• Payment processing
• Website and application hosting
• Data storage
• Technical support
• Communication services
• Analytics and performance monitoring
• Security and fraud prevention

Such providers may process information only as necessary to provide their services to us and are expected to maintain appropriate safeguards.

We may also disclose information where required by applicable law, court order, or governmental authority, or when reasonably necessary to protect our rights, users, or the security of our services.

Our website or application may contain links to third-party websites, applications, or services, including external platforms used for payments, app downloads, maps, communications, or other purposes.

Third-party services operate under their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party services.

We encourage you to review the privacy policies of any third-party service before providing them with your personal information.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, maintain security, and comply with applicable legal obligations.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Our services are intended for students and individuals preparing for educational and competitive examinations.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used
• Raise a concern or complaint regarding the processing of your information

Some requests may be subject to legal, contractual, or other applicable limitations. To exercise an applicable privacy right, please contact us using the details provided below.

We may contact you regarding your account, course enrolment, transactions, support requests, or other services you have requested.

Where permitted by applicable law, we may also send service-related or promotional communications. You may opt out of promotional communications by following the instructions provided in the communication or by contacting us.

Please note that certain service-related communications may still be necessary for the operation and security of your account.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the beginning of this policy. We encourage you to periodically review this page to stay informed about how we protect your information.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please reach out to us:

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.